Identify and Engage High-Risk Members with Precision

HealthFeed helps health plans engage high-risk members at scale. By ingesting clinical data and automating omnichannel outreach, we improve outcomes, lower costs, and reduce care gaps without disrupting existing workflows.

Trusted by the world's best

Engage Every Member.
Power Every Initiative. Improve Every Outcome.

From population health and care management to SDoH and behavioral health, HealthFeed equips you with one connected platform to personalize outreach, engage members, and deliver measurable impact across every program.  

The HealthFeed Platform

The HealthFeed platform integrates seamlessly with existing payer and provider systems to ingest structured and unstructured data, identify at-risk cohorts, and orchestrate personalized outreach via SMS, email, IVR, and more. From closing HEDIS care gaps to digitizing SDoH assessments and improving behavioral health adherence, we power smarter engagement across every dimension of care.

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Creative Design

Population Health Management

HealthFeed orchestrates targeted interventions for chronic and preventive care by ingesting population-level data, identifying rising-risk members, and automating outreach across multiple channels. This helps reduce avoidable utilization and improve care continuity.

Creative Design

HEDIS & Quality

HealthFeed ingests HEDIS and supplemental files to identify missed measures, flag cutoffs, and assign follow-ups. Our platform automates outreach via email, SMS, and calls. This helps quality analysts close care gaps and improve Star Ratings efficiently.

Creative Design

Behavioral Health

HealthFeed supports behavioral health initiatives with automated engagement from screening reminders to therapy adherence. Our omnichannel orchestration reduces no-shows and enables better care coordination across providers and support teams.

Creative Design

Care Management

HealthFeed integrates with care management platforms like Zeomega to ingest risk stratification data and orchestrate timely, personalized outreach. From discharge to chronic care follow-up, we help care teams engage high-risk members at every touchpoint.

Creative Design

SDoH Management

HealthFeed digitizes SDoH screening using industry-standard tools like PRAPARE. We connect members to community resources via automated referrals, reminders, and integrated care team workflows helping health plans act on social risk at scale.

Built for Health Plans & Providers

85%

of Medicaid enrollees face at least one social risk factor, but most plans still use paper-based assessments

$250B+

potential annual savings in the U.S. by shifting to digitally-enabled care coordination

72%

of health plans say automated outreach improves care gap closure and reduces operational costs

Close Gaps.
Engage Members.
Improve Outcomes.

We’ll show you how to ingest risk data, orchestrate outreach, and drive measurable improvements without disrupting your existing systems.

Frequently Asked Questions

How does HealthFeed integrate with our existing systems?

HealthFeed offers pre-built connectors for major EMRs, EHRs, CRMs, utilization management, and care management platforms (e.g., Cerner, Epic, ZeOmega). We also offer custom integrations and APIs, tailor built for your specific requirements and workflows.

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How do you ensure data security and regulatory compliance?

We’re fully HIPAA‑compliant and built for CMS interoperability readiness. Additionally we adhere to GDPR, CPRA , and TX- RAMP guidelines. All data is encrypted in transit and at rest, with role‑based access controls, audit logging, and SOC‑2–certified infrastructure—so you can trust member and patient information stays private and secure.

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Can we customize engagement journeys to our brand and workflows?

Absolutely. HealthFeed’s white‑label member app and provider portal allow you to tailor UI/UX, messaging tone, and channel mix. Our AI‑driven personalization engine can be tuned with your clinical rules, reward programs, and specialty‑specific pathways so every outreach aligns with your brand and care protocols.

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What ROI and outcomes can we expect—and how quickly?

Most clients see measurable improvements within a few weeks: higher care‑gap closures, point boosts in CAHPS/HOS, and reduced avoidable utilization. Our real‑time analytics dashboards let you track metrics like outreach open rates, appointment adherence, and cost savings—so you can prove value from day one.

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What does implementation and ongoing support look like?

A typical rollout takes 6–8 weeks, including system integration, journey design workshops, and training. You’ll have a dedicated Customer Success Manager plus 24/7 support resources, regular strategy reviews, and access to our best‑practice playbooks to optimize engagement and continuously improve outcomes.

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